English Blog

Positive expressions

You need to know this before your next business presentation. How aware are you of […]

Are you an analog or 21st-century spokesperson?

Just over 20 years ago, I started giving media training. Before that, I had to […]

Communication for crisis management.

What communication lessons does the (new) Pemex crisis teach us? On Monday, November 11, 2019, […]

The sure recipe for worsening a crisis: United Airlines.

Airlines were the gold standard in crisis communication. Despite being one of the safest modes […]